TICKETS ARE NON-REFUNDABLE.
We do not refund money unless an event is cancelled and we do not give credit for unwanted tickets.
SOLD OUT EVENTS: We do not keep details of people wanting tickets or have a returns list. Tickets are non-transferable and we do not re-sell tickets.
Accuracy of information:
Every effort has been made to ensure that the information within these pages (AND OUR PRINTED PROGRAMME) is correct. However, The Shed reserves the right to change, modify or cancel events should circumstances dictate. If an event is cancelled we will contact you as soon as possible by email or telephone using the details you provided at time of booking. If you do not receive this notification because you have not updated the email address or phone number that we hold in your account, we cannot be held liable. If an event is cancelled we will automatically refund the face value of your ticket: you don’t need to notify us to claim your refund.
We do not receive or store your credit card information. We pass you to our Payment Service Provider RBS WorldPay who capture this data and process your transaction via a secure server. Whilst we strive to protect your personal information, no data transmission over the Internet can be guaranteed to be totally secure and therefore we cannot ensure or warrant the security of any information you send to us. You include any information via this website at your own risk.
Access for people with disabilities:
The Shed is wheelchair accessible and we will happily reserve space to accommodate disabled people – wheelchair space or end-of-row seats (Please tell us at the time of booking if possible). There is a wheelchair accessible toilet.
We accept no responsibility for any personal property brought to an event.
Photography and recording:
PHOTOGRAPHY AND RECORDING IS STRICTLY FORBIDDEN: WE DO NOT ALLOW FILMING, PHOTOGRAPHY AND / OR RECORDING OF ANY KIND BY ANY METHOD – NO MOBILE PHONE PHOTOGRAPHY OR FILMING, NO CAMERAS (FLASH OR OTHERWISE), NO CAMCORDERS. THANK YOU FOR YOUR COOPERATION.
You are strongly advised to check event details before travelling to an event. This information will be available online and we will also make every effort to contact you using the email address and / or phone number you provided at time of booking if an event is cancelled. Please provide a home or mobile phone number when booking because we may need to call you in the evening or at the weekend. We make every effort to keep all information as up-to-date as possible but we cannot be held responsible for any errors.
Age restrictions, concessionary rates, right to admission:
Under 16s must be accompanied by and adult.
Some events and ticket types have age restrictions and we make every reasonable effort to ensure these are detailed in the event information. Please read all the information that applies to the event/ticket you are booking, and bring a proof of age if appropriate. Some tickets are offered at concessionary rates to eligible persons, for example, students, under-16s. If you buy concessionary tickets, you must bring the necessary proof that each ticket holder is eligible for that concession to the event. If you cannot prove eligibility for each person holding a concessionary ticket, you may be asked to pay the difference on the door or refused entry completely. If you are refused entry, we cannot refund you.
We reserve the right to refuse admission to an event. We are unable to offer you a refund if you are refused entry to or ejected from the venue on account of being under age (or appearing to be underage and failing to provide proof of age), declining to be searched, abusive, threatening, drunken, or other antisocial behaviour (including smoking in no smoking areas), carrying offensive weapons or illegal substances, or making unauthorised audio, video or photographic recordings. In cases of events where prompt arrival is required, late arrival may also result in refusal of entry.
Cameras, camcorders, animals and ticket holder’s own food and drink must not be brought onto the premises. Mobile phones must be switched off.
If you use this Website you agree with us to be bound by the following terms and conditions. You are responsible for ensuring that anyone using the Website via your login details complies with these terms and conditions.
We reserve the right to change, modify, substitute or remove without notice any information on this website.
We assume no responsibility for the contents of any other websites to which the Website has links.
The copyright, trade marks and all other intellectual property rights in the material contained in this website, together with the website design, text and graphics, and their selection and arrangement, and all software compilations, underlying source code and software belongs to us or is currently licensed to us. All rights are reserved. None of this material may be reproduced or redistributed without our express written permission.