TICKETS ARE NON-REFUNDABLE.
We do not refund money unless an event is cancelled and we do
not give credit for unwanted tickets.
SOLD OUT EVENTS: We do not keep details of people wanting
tickets or have a returns list. Tickets are non-transferable
and we do not re-sell tickets.
Accuracy of information:
Every effort has been made to
ensure that the information within these pages (AND OUR PRINTED
PROGRAMME) is correct. However, The Shed reserves the right to
change, modify or cancel events should circumstances dictate.
If an event is cancelled we will contact you as soon as possible
by email or telephone using the details you provided at time
of booking. If you do not receive this notification because you
have not updated the email address or phone number that we hold
in your account, we cannot be held liable. If an event is cancelled
we will automatically refund the face value of your ticket: you
don't need to notify us to claim your refund.
Online security:
We do not receive or store your
credit card information. We pass you to our Payment Service Provider
RBS WorldPay who capture this data and process your transaction
via a secure server. Whilst we strive to protect your
personal information, no data transmission over the Internet
can be guaranteed to be totally secure and therefore we cannot
ensure or warrant the security of any information you send to
us. You include any information via this website at your own
risk.
Access for people with disabilities:
The Shed is wheelchair accessible
and we will happily reserve space to accommodate disabled people
- wheelchair space or end-of-row seats (Please tell us at the
time of booking if possible). There is a wheelchair accessible
toilet.
Venue rules:
We accept no responsibility for any personal property brought
to an event.
Photography and recording:
PHOTOGRAPHY AND RECORDING IS
STRICTLY FORBIDDEN: WE DO NOT ALLOW FILMING, PHOTOGRAPHY AND
/ OR RECORDING OF ANY KIND BY ANY METHOD - NO MOBILE PHONE PHOTOGRAPHY
OR FILMING, NO CAMERAS (FLASH OR OTHERWISE), NO CAMCORDERS. THANK
YOU FOR YOUR COOPERATION.
You are strongly advised to check
event details before travelling to an event. This information
will be available online and we will also make every effort to
contact you using the email address and / or phone number you
provided at time of booking if an event is cancelled. Please
provide a home or mobile phone number when booking because we
may need to call you in the evening or at the weekend. We make
every effort to keep all information as up-to-date as possible
but we cannot be held responsible for any errors.
Age restrictions, concessionary
rates, right to admission:
Under 16s must be accompanied
by and adult.
Some events and ticket types
have age restrictions and we make every reasonable effort to
ensure these are detailed in the event information. Please read
all the information that applies to the event/ticket you are
booking, and bring a proof of age if appropriate. Some tickets
are offered at concessionary rates to eligible persons, for example,
students, under-16s. If you buy concessionary tickets, you must
bring the necessary proof that each ticket holder is eligible
for that concession to the event. If you cannot prove eligibility
for each person holding a concessionary ticket, you may be asked
to pay the difference on the door or refused entry completely.
If you are refused entry, we cannot refund you.
We reserve the right to refuse
admission to an event. We are unable to offer you a refund if
you are refused entry to or ejected from the venue on account
of being under age (or appearing to be underage and failing to
provide proof of age), declining to be searched, abusive, threatening,
drunken, or other antisocial behaviour (including smoking in
no smoking areas), carrying offensive weapons or illegal substances,
or making unauthorised audio, video or photographic recordings.
In cases of events where prompt arrival is required, late arrival
may also result in refusal of entry.
Cameras, camcorders, animals
and ticket holder's own food and drink must not be brought onto
the premises. Mobile phones must be switched off.
Website Terms:
If you use this Website you agree
with us to be bound by the following terms and conditions. You
are responsible for ensuring that anyone using the Website via
your login details complies with these terms and conditions.
Website content:
We reserve the right to change,
modify, substitute or remove without notice any information on
this website.
We assume no responsibility for
the contents of any other websites to which the Website has links.
Intellectual Property:
The copyright,
trade marks and all other intellectual property rights in
the material contained in this website, together with the website
design, text and graphics, and their selection and arrangement,
and all software compilations, underlying source code and software
belongs to us or is currently licensed to us. All rights are
reserved. None of this material may be reproduced or redistributed
without our express written permission.
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